Meet and Assist
Jomo Kenyata International Airport
– Arrival - Transit - Departure –
Meet and Assist Services
Umbato safaris is your first contact in Kenya, and we aim to make it a good one.With our meet and assist services,you cut the hassle of queuing and navigating a busy Jomo Kenyatta International Airport.Maybe you’re arriving ,departing or simply having a tight flight connection from one terminal to the next.
We know Jomo Kenyatta International Airport like the back of our hands.Having escorted passengers through the airport over the years and we know every procedure every formality and every bit of paperwork that you might encounter.
Backed up by our highly professional ,experienced, unflappable and friendly team and we take enormous pride in guiding you swiftly through each and every step to the next stage of your journey.
Our Priority Meet and Assist Airport fast track facilitation services cater to a wide range of travelers, including business executives, tourists, senior citizens, and families.These services are all conveniently available at Nairobi Jomo Kenyatta International Airport, offering a level of convenience and comfort that transforms the airport experience from a headache into a pleasant part of your journey.
Upon arrival at Nairobi Jomo Kenyatta International Airport our agent will meet you at the entrance of the arrival terminal and facilitate you through all arrival procedures meaning you spend less time all through.On your departure our agent will meet you at the car park with a dedicated porter and fast track you through all boarding formalities seamlessly until your flight boarding gate.Some occasions may require for you to interchange terminals when on transit and our team knows each and every procedure from one gate to the next flight gate.
In the vast majority of cases our job is a simple one, but on the odd occasion where there’s an issue, our contacts and experience within the airport prove absolutely invaluable.
Welcome to Nairobi.
MEET & GREET SERVICES
Additional Airport Services
Additional Airport Services
NAIROBI & BEYOND
If you’ve got some free time to spend in Kenya we can arrange for activities tailor made to suite your taste and preference.
From a few hours sightseeing , shopping in the City Malls or a short game drive safari at the park and anything else you may want across the breadth of Kenya’s finest destinations.
Smooth and hassle free service
I would like to strongly recommend Umbato Safaris for their excellent and efficient departure meet-and-assist service.
Everything went smoothly and very efficiently; it took a total of around 20 mins from the time I got to the airport up until the time I was in the departure lounge – super fast. And there was nothing difficult about any part of the process whatsoever.I’m very pleased & will definitely use again.
Kenya can be a difficult airport. When we arrived they were still wanting proof of covid testing and yellow fever shots etc. The notion of actually forming a line is not something you see here. So it was helpful to have someone with us who knew the rules. Our guy was wearing a safety vest and looked like the folks who work at the airport – the people checking for proof etc. He simply had us walk around the lines, flashed papers at his buddies, and we were through. At passport control, we went through the diplomat line. It was all very fast and helpful.
S bccc North Carolina
Fabulous transit service with a smile!
What a fantastic service, such lovely staff – they met us at arrivals with a clear sign, helped with bags, whizzed us through immigration, took us to another terminal and chaperoned us through to our departure gate – this was the best money spent, it made it stress free, swift and safe!
Five star First class.
I’ll never go through JKIA without them again.
Just wow. I’ve gone in and out of JKIA over 100 times, so I was reluctant to hire Umbato after a friend suggested them,but I can confidently say I’ll never go through JKIA again without using their service.We landed at an extremely busy time and my husband and I were traveling with two family members that had never been to Kenya before. Mark was there waiting for us and got us through security in ten minutes, and without him, it would’ve taken no less than two hours.
Really trustworthy business great customer service
Mark was fantastic. I had a few questions and he was happy to take my call and was patient and understanding.
I was booking for my daughter with special needs and he went the extra mile for us.
My daughter was thrilled with her guide who she says was very kind.
A great service and a very professional service.
A huge thanks to Mark for taking the time to chat and reply to all my messages.
Gillian D-Limerick, Ireland
Professional airport pick up
Wonderful service. Professional, safe, easy, affordable, responsive. Book without concern.
I was met at the NBO airport and taken through the security to the cab who drove me to the Wilson airport. As it was very early, driver waited until airport opened.