Departure Meet and Assist

Express Assistance from your car to your boarding gate in minutes.

Arrival Time at the Airport
Our team will communicate with you ,meet and greet you at the passenger drop off point at Terminal 1A.
Its best practice for passengers to stick to the advised arrival time by the airline.
Passengers flying business should arrive two hours prior departure time while those flying Economy should arrive three hours prior their departure time.

Departure Terminal Entrance
Your bags will be handled alongside our porter and agent, escorted and fast tracked through security entry lines

Check in Counter
Next is document check at the airline check in counter, get your bags wrapped & weighed , checked in and acquire your boarding passenger

Passport Control
At the immigration counters you will be processed on the shortest queue or a dedicated counter where applicable

Security screening
Our agent shall help you through the secondary screening final checkpoint

Lounge Access
Passengers with lounge access shall be escorted to the various airline lounges ,those without lounge passes can purchase at the lounge reception

Duty Free Shopping
If you need assistance to shop at the duty free shops, on request our agent will escort you through

Boarding gate
Your agent shall then safely escort to the departure boarding gate ending the departure service